Navigating complaints to the Medical Council of Hong Kong can be challenging for practitioners. How should doctors respond, and how can risks be better managed in daily practice?

This webinar offers a practical overview of the disciplinary investigation procedure and highlights recent Medical Council decisions that shape clinical conduct. Through an integrated, case-based approach, participants will explore key issues including informed consent, practice promotion, documentation, and patient privacy.

The session also outlines immediate, actionable steps upon receiving a complaint, helping doctors respond appropriately and reduce medico-legal risk.