In the wake of the Tai Po fire, many members of the public—including patients directly affected by the incident or those experiencing distress through extensive daily media coverage—are presenting with heightened emotional needs. To support non-psychiatric healthcare professionals who may be the first point of contact, this webinar will share practical guidance and tips on responding to such distress with sensitivety and effectiveness.

The session will review common psychological reactions across different affected groups, outline helpful dos and don’ts when speaking with emotionally affected individuals, and highlight red flags that warrant timely referral. The aim is to equip healthcare professionals with confidence to offer clear, compassionate and appropriate support during a challenging time for the community.